FAQ
Frequently Asked Questions
Where can we watch your show?
Season 1 - You can purchase our DVD here
Season 2 - Available now to watch on the 7plus website by clicking here
Where is your store located?
31/46 Great Eastern Highway, Kalgoorlie, WA
I want to contact a collector from the show, can I have their information?
No, we do not give out any information due to breach of privacy
How long does it for my item to ship after I have paid?
If you pay for your order before 2pm (AWST) we will ship it out the same day, if after 2pm we will ship the next day and email you with your tracking number
What shipping company do you use?
Australia Post
How do I bid in your auctions?
We have two types of auctions to bid in:
Facebook Live Auctions -
1. Request to join our facebook auction page which you will find by typing "Desert Collectors Live Auctions" in the facebook search bar
2. Once accepted, you will be able to bid on our live broadcast via the comment section
3. All information on future facebook live auctions will be found on that page
Website Auctions -
1. Create an account
2. Bid on your items
3. If you have won items, pay within 3 days
4. We will ship items after payment
Do you buy collections?
We sure do! Email us at nigel@desertcollectorsaustralia.com
When is season 3 coming out?
We are currently filming for season 3 - release date TBA
How much does shipping cost?
Shipping costs depend on the size of the order.
For auction items, we will let you know the shipping cost when we send your invoice to pay. If you would like to get a shipping quote beforehand, please email us at nigel@desertcollectorsaustralia.com and include the auction items you are hoping to win and we can base a quote of that.
For merch, you can choose the shipping option during checkout
Standard shipping - $9.95
Express Shipping - $12.95
Do you value items?
I get this question a lot, I am unable to value items, especially over the internet as I need to have the item physically in front of me to do a proper valuation.